The Trumbull Community Action Program, 1230 Palmyra Road SW in
Warren, announces the beginning of the Winter Crisis Program
starting November 3, 2008. Customers who are in need of utility
assistance may contact the agency at (330) 393-2507, Ext 225 for an
appointment. Walk-in customers are accepted only on Monday and
Wednesday mornings beginning at 7:30 AM for the first 15 people to
arrive. Customers must provide photo identification; social
security cards for all dependent household members with no social
security number on their photo id.; the last 3 months of income
statements for all household members; utility bills or fuel
receipts; and proof of disability (if disabled) for the Energy
Assistance credit. Customers must have all the necessary documents
to be seen for an interview.
We will start to schedule appointments twice a week for utility
assistance. Our voice mail will give you the available dates for
appointments.
To be eligible for assistance, customers must have a notice of
disconnection on their gas and/or electric utilities. Customers
using fuel oil, propane, coal or wood must have less than a 10 day
supply available to be eligible.
Income Guidelines to be
eligible for assistance:
Household Size
3 Months Total Income
12 Months Total Income
1
$4,550 $18,200
2
$6,125 $24,500
3
$7,700 $30,800
**For additional household members, add $1,350 to the 3 Months Total
Income and $5,400 to the 12 Months Total Income listed above.
Customers in need of utility assistance who do not meet the
eligibility guidelines may pay the utility company directly. Under
the Winter Reconnection Order, the total amount of $175.00 may be
paid to regulated utility companies to restore service, to stop
disconnection of service, or to start new service at a different
address. The deadline to apply for the Winter Reconnection Order is
March 31st.
For additional information, customers may refer to the Trumbull
Community Action Program online at
www.tcaphelps.org.
# # #
Contact persons: Sarah Edmonds, HEAP Coordinator at
sedmonds@tcaphelps.org or Van D. Nelson, Vice President/ Chief
Operating Officer at
vnelson@tcaphelps.org with any additional questions (330)
393-2507 or (330) 394-8029.